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Thursday, May 12 • 2:50pm - 3:20pm
Leading from the Middle

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A world of accelerating change demands a new generation of management with the skills to drive decisive action and elevate performance. Managers tasked with delivering results collide with peers whose conflicting goals, perspectives, and incentives freeze progress and create a glacial pace of change. New thinking and practices are needed to act in alignment. You can't thaw the frozen middle overnight, you can't copy-and-paste a solution, and you can't do it alone. To collaborate effectively you need to create a shared map of the territory, and you need to pick your battles.

This talk presents profound yet practical applications of systems thinking, psychology, and organizational design. On that foundation we share a step-by-step guide to visualizing the outcomes, processes, and dependencies that can tie you down or help you succeed. Co-create maps of the hidden relations and interactions that constrain your teams - maps that everyone can align with and act on. Replace deadlocks with shared insights. Reveal exactly what to do next. Learn how to reach across the whitespace in your org chart to replace friction with flow. We’ll work through a case from a financial services enterprise to show the power of clear perspective to unlock innovation and performance.

avatar for Steve Pereira

Steve Pereira

CEO and Founder, Visible
Steve is obsessed with making tech human, and leveraging it to deliver continuous value.He shows teams how to use simple tools and techniques to make big changes. For the past 20 years, his focus has been on sharing mapping techniques to guide ambitious and struggling teams towards... Read More →
avatar for Andrew Davis

Andrew Davis

Author, Mastering Salesforce DevOps
Andrew is the author of Mastering Salesforce DevOps. A 16x Certified Salesforce architect, developer, and product manager, he has focused full-time on improving teams' ability to deliver innovation for the last five years. A popular and experienced teacher and public speaker, Andrew... Read More →

Thursday May 12, 2022 2:50pm - 3:20pm BST
Track 2