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Tuesday, May 10
 

10:00am BST

Opening Remarks
Speakers
avatar for Gene Kim

Gene Kim

Program Chair, Author & Researcher, IT Revolution
Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc for 13 years, an enterprise security software company. His books have sold over 1 million copies — he is the author of the WSJ bestselling book The Unicorn... Read More →
avatar for Jeff Gallimore

Jeff Gallimore

CTIO, Excella Consulting
Blessed to be the Chief Technology and Innovation Officer and a co-founder of Excella. Honored to be an advisor to IT Revolution. Jack of all trades and interested in all of them. Geek at heart. I’m a Renaissance man, husband, father, son, and brother. Working out keeps me young... Read More →


Tuesday May 10, 2022 10:00am - 10:30am BST
Track 1

10:30am BST

Automated Change Management (Morgan Stanley)
Automate the change management process by using development activities and data driven automated assessment of risk of making a change to production, such that changes were automatically approved, resulting in both better delivery outcomes and reduced risk of change implementation.

Speakers
avatar for Gus Paul

Gus Paul

Executive Director Application Infrastructure, Morgan Stanley
Gus Paul is an Executive Director and Product Owner for the Software Delivery Assurance squad within the DevOps platform. He was previously a developer, tech lead, and architect in Morgan Stanley's Institutional Equity business.


Tuesday May 10, 2022 10:30am - 11:00am BST
Track 1

11:00am BST

Bringing a Legacy Company Into Today's World (Virgin Media O2)
Chanade and Richard will take the audience on a journey of the last 9 months and how far we’ve coming in standing up a new team at Virgin Media O2, and a new platform, Google Cloud. We’ve gone from zero to many services now operational. Our team is building data products for the entire company, solving business and customer problems. We’re making better decisions, driven by data.

Speakers
avatar for Chanade Hemming

Chanade Hemming

Head of Data Products, Virgin Media O2
Chanade is a product leader and has spent her entire career working between technology, customer experience and design teams. She’s has experience with start-ups that have scaled and with large companies that have evolved digitally, despite technical, structural and cultural challenges.Experienced... Read More →
avatar for Richard He

Richard He

Head of Data Services, Virgin Media O2
A business-driven software engineer with a track record of leading high performing agile teams to deliver innovative and successful projects. With a solid understanding of software engineering principles and a can-do attitude, I welcome any business challenges and believe the continuous... Read More →


Tuesday May 10, 2022 11:00am - 11:30am BST
Track 1

11:35am BST

Supporting the Delivery of COVID Vaccine in Wales : The Welsh Immunisation System (Digital Health and Care Wales)
Speakers
avatar for Dr. Anne Marie Cunningham

Dr. Anne Marie Cunningham

Associate Medical Director, Digital Health and Care Wales
I'm passionate about openning up practice, connecting with educators and students, and publics more widely.I'm attending virtually.


Tuesday May 10, 2022 11:35am - 12:05pm BST
Track 1

12:10pm BST

Operational Support in a Competitive World
You can reach Andy at: andrew.nicklin977@mod.gov.uk

Speakers
AN

Andy Nicklin

British Military


Tuesday May 10, 2022 12:10pm - 12:15pm BST
Track 1

12:15pm BST

DevOps for Salesforce and Other Low-code Platforms
The history of computer science has seen the development of higher and higher layers of abstraction. Software has evolved from machine code, to assembly language, to C, to Java, to Kotlin. Hardware has evolved from custom-built computers, to commodity servers, to virtual machines, to cloud servers, to containers. Every new layer of abstraction hides enough complexity that we feel, for a time, that building and managing these systems has become trivial.

Low code SaaS platforms are one of the next big layers of abstraction. Systems like Salesforce were born in the cloud, built for non-coders, and manage infrastructure for you behind the scenes. Millions of people are now building their innovation on these platforms using little or no code. The mantras of the SaaS world are power and ease.

But there's a problem with easy.

Easy means fast. And fast means more. And more means complex.

Salesforce, for example, has hundreds of thousands of corporate customers. The largest among them are managing millions of customizations in the form of source code and configuration. While some low-code SaaS systems have in-built methods for managing configuration, traditional "DevOps" tools and practices are generally designed for managing custom applications and aren't designed for SaaS systems.
The fast-growing world of low-code platforms desperately needs ways to manage the emerging complexity. What does it look like to apply DevOps practices and principles to this very different technology? What are the challenges and mitigations, and what does this move to low-code platforms tell us about the future of enterprise software development?


Speakers
avatar for Andrew Davis

Andrew Davis

Author, Mastering Salesforce DevOps
Andrew is the author of Mastering Salesforce DevOps. A 16x Certified Salesforce architect, developer, and product manager, he has focused full-time on improving teams' ability to deliver innovation for the last five years. A popular and experienced teacher and public speaker, Andrew... Read More →


Tuesday May 10, 2022 12:15pm - 12:30pm BST
Track 1

12:30pm BST

BREAK
Join us in Gather!

WHAT  Enter in this 2D virtual space to meet and network!
  • Chat with fellow attendees
  • Play games
  • Attend live product demos
  • Access the IT Revolution library
WHEN  Anytime, however, Gather will be most active during breaks and networking.

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Sponsored by LaunchDarkly.

Tuesday May 10, 2022 12:30pm - 12:50pm BST
Track 1

12:50pm BST

Banking on Flow Metrics – Bank of New Zealand Transformation Journey
Speakers
avatar for BMK Lakshminarayanan

BMK Lakshminarayanan

Value Stream Architect, Bank of New Zealand
BMK Lakshminarayanan is an inspiring and passionate DevOps Advocate and Value Stream Architect promoting DevOps, Lean and Value Stream Management practices. He also serves as New Zealand ambassador for the Cloud-Native Computing Foundation(CNCF), DevOps Institute and Continuous Delivery... Read More →
avatar for Paul Littlefair

Paul Littlefair

Executive General Manager of Technology, Bank of New Zealand
Paul Littlefair is an award-winning CIO, a highly successful transformational leader in leading and transforming complex Technology units within an Enterprise to be a high performing unit focusing on improving flow, value delivery; He is a servant leader who believes in leaders to... Read More →


Tuesday May 10, 2022 12:50pm - 1:20pm BST
Track 1

12:50pm BST

DevOps for SAP - SAP Installation: From 2 Months to 2 Hours
Installing SAP has always been a time-consuming activity that used to take months. With the proper automation and open source technologies like Ansible, Terraform, and Jenkins, it is now possible to install a brand new stack (HANA, PAS and ASCS) with HA in under two hours. Join this session to learn how to achieve that and extend the rapid pace of DevOps to your whole organization.

Speakers
avatar for Guilherme Sesterheim

Guilherme Sesterheim

SAP DevOps SRE Engineer, Amazon Web Services
Guilherme is a SAP DevOps Engineer at AWS and helps customers to bring new practices to speed up the SAP world. He has a Master's degree in applied computing with a strong background in open source technologies, agile methodologies, and team building.


Tuesday May 10, 2022 12:50pm - 1:20pm BST
Track 3

12:50pm BST

Protecting Apps from Code to Cloud, and Back to Code
Cloud and DevOps practices blur the boundary between application development and the production cloud environment. Solutions that satisfy the needs of only the development team -or- the security & operations teams, in isolation, don't help where organizations need it the most: reducing security risk while ALSO increasing the speed of application delivery.

In this session, we'll share how security teams are scaling by empowering developers to create secure applications, including the use of modern cloud technologies that are used to deploy and run application workloads. We'll show you how you can give developers a unique security feedback loop, with direct, actionable fixes, from code to cloud, back to code. By connecting observed cloud security insights with developer-driven workflows, developers can prioritize and remediate vulnerabilities faster in cloud native workflows. This results in reduced risk due to more secure cloud environments and increased developer productivity, leading to better and faster innovation.

This session is presented by Snyk.

Speakers
avatar for Jim Armstrong

Jim Armstrong

Senior Director - Product Marketing, Snyk


Tuesday May 10, 2022 12:50pm - 1:20pm BST
Track 4

12:50pm BST

Scaling DevSecOps adoption in a Large IT Services Firm
The session would highlight the experience of TCS, a large IT services organization, in deploying DevSecOps at scale. We have designed a comprehensive DevSecOps framework. This is abstracted into an assessment method for benchmarking the DevSecOps maturity of various projects. The assessment provides the quantified maturity score in various DevSecOps domains and dimensions. The assessment report includes the project-specific recommendations to elevate DevSecOps maturity. At the project level, the assessment findings are contextualized to come up with the improvement roadmap for implementation.

At the organization level, 530+ projects have already been assessed. The projects are on their DevSecOps improvement journey.

The session would describe the TCS journey, an overview of the assessment framework, and the approach of promoting improvements in the organization.

Speakers
avatar for Dhruba Chaudhuri

Dhruba Chaudhuri

DevSecOps DevOps SRE Site Reliability Engineering Process Design Specialist Functional Lead, TCS
Dhruba Jyoti Chaudhuri is a Process Design Specialist working in TCS Corporate Delivery Excellence- SRE Practices Group, with overall 27+ years of software development, Project management, and Process design experience.Dhruba specializes in :Developing large scale process framework... Read More →
avatar for Leena Pradhan

Leena Pradhan

Delivery Excellence, TCS
Has Masters in Power Systems EngineeringBeen in TCS for 24 years with experience in Software Development, Reengineering, Quality Assurance, Project Management, and Process ManagementCurrently leading the Service Reliability Engineering Practices in Delivery Excellence, since 2020... Read More →


Tuesday May 10, 2022 12:50pm - 1:20pm BST
Track 2

1:20pm BST

Connecting Software Delivery to Business Outcomes
This session is presented by CloudBees.

Speakers
avatar for Hope Lynch

Hope Lynch

Sr. Director, Technology Strategy, CloudBees
My favorite area of focus is Transformation, whether it is Agile, Business, or Digital. Each of these overlap on the Venn diagram of Transformation and each touches all aspects of businesses today. At CloudBees I work as Senior Director of Platform focusing on driving product marketing... Read More →
avatar for Logan Donley

Logan Donley

Sr. Technical Evangelist, CloudBees
Logan Donley is a technical evangelist at CloudBees. He helps companies modernize their software delivery through better tools and processes. He studied nanotech at NC State University but is more passionate about the world of software.
avatar for Drew Piland

Drew Piland

Senior Product Marketing Manager, CloudBees
Drew Piland is a Senior Product Marketing Manager at CloudBees. After beginning his career in corporate retail, he returned to business school at North Carolina State University to transition to Tech. His professional passion comes from continuously learning new skills and technologies... Read More →


Tuesday May 10, 2022 1:20pm - 1:50pm BST
Track 4

1:20pm BST

From Milestones to a Continuous Quality Assurance Flow – Applying DevOps in Industrial Environments
One of the biggest hurdles to implementing continuous delivery and DevOps in industrial environments – dealing with milestones / macroscopic quality gates – can be overcome with a continuous quality assurance approach that applies the "green to green" and "shift left" paradigms not only to software, but also to non-software artifacts. In an industrial environment, software delivery requires much more than just working software. To formally release a change and deploy it into production requires many further non-software artifacts that cannot be covered by the continuous integration tool chain, no matter how sophisticated it is. However, using the classical milestone / macroscopic quality gate process is no longer an option, as this limits the deployment frequency to values that are outside the range of the desired target. Therefore, a rethinking of the release process is required. This presentation provides insights into our experience with several implementations of a new approach to analyzing and tracking non-software quality criteria through the introduction of a continuous conformance concept. This concept applies the "green to green" and "shift left" paradigms – well established in the software space – also to the non-software artifacts required to release and deploy a software change. Combined with a continuous delivery pipeline, this results in a continuous quality assurance flow that also enables industrial enterprises to take advantage of the many opportunities and benefits that arise from continuous enhancements of their products and services while maintaining their high quality standards.

Speakers
avatar for Peter Fassbinder

Peter Fassbinder

Principal Expert PLM Process Innovation, Siemens AG
Dr. Peter Fassbinder is Principal Key Expert for PLM Process Innovation at Siemens Advanta Consulting. Based on over 15 years hands-on experience in Lean / Agile and more than 5 years transforming a industrial and regulated organizations to Continuous Delivery and DevOps, he drives... Read More →


Tuesday May 10, 2022 1:20pm - 1:50pm BST
Track 1

1:20pm BST

Pragmatic DevOps
"Universal law is for lackeys. Context is for kings." The best practices are the ones that make sense for you. Embracing DevOps culture is not a binary decision. This thinking often leads to inaction. Should we use distributed tracing? Should there be 100% unit test coverage? Should we use Infrastructure-As-Code? We should when the right time comes.

In this session, we will try to explore what DevOps practices make sense for companies at different stages operating in different industries, DevOps maturity models, and the role of platform engineering in all of this.

Vaidik will present the story of DevOps maturity over time at Blinkit (formerly Grofers) as well as their internal microservices maturity model deployed to help teams prioritize areas of focus that help improve DevOps practices across teams.

Speakers
avatar for Vaidik Kapoor

Vaidik Kapoor

Technology Consultant
Vaidik is an experienced engineering leader with a focus on building products, infrastructure and high-performance organizations . He has a deep interest in DevOps, SRE, cloud-native technologies, software architecture and technology leadership as a craft. Currently, he is working... Read More →


Tuesday May 10, 2022 1:20pm - 1:50pm BST
Track 3

1:20pm BST

Rebuilding Security Culture with Security Champions: Our experience at IBM, Red Hat & NatWest Group
A Security Champions program is key to a modern cybersecurity strategy. Learn how to start your own.

Known vulnerabilities are a fact of life, especially with open source software. Cyber Security Intelligence tracked over 18,000 CVEs and at least 66 Zero-Day Vulnerabilities in 2021. According to the Sonatype 2020 DevSecOps Community Survey, 24% of organizations surveyed revealed a breach within one of their web applications in the prior 12 months. The average cost of a data breach was $4.24 million, according to the IBM 2021 Cost of a Data Breach Report.

The only way to keep up with the fast pace and demands of cybersecurity today is to scale up the security expertise of your technical workforce. This talk explains why setting up a Security Champions program is such an important part of an overall security strategy. Then it goes into detail on how to get your own Security Champions program running, the realistic costs of such a program, and what benefits you can expect from it. We’ll talk about grassroots programs at three companies: IBM, Red Hat, and NatWest Group.

A Security Champions program is repeatable, cost-effective, and can be applied to a broad range of industries. Attendees will come away with a step-by-step approach that can improve cybersecurity practices at their own companies.

Speakers
avatar for Ann Marie Fred

Ann Marie Fred

Senior Principal Software Engineer, Red Hat
I’ve been a software engineer for more than 20 years, I was a manager for 3 years, and I have been a Security Focal for 4 years. I’ve worked in research, consulting, web portal development, IT systems management development, cloud computing, hybrid cloud, deployment automation... Read More →
avatar for Siddharth Pareek

Siddharth Pareek

Senior Vice President Consulting, NatWest Group
Siddharth is currently vice president of consulting leading a DevOps Center of Excellence practice for a European bank.He is a digital evangelist known for DevOps and cloud transformation primarily for the banking and finance industries. He’s an enterprise agile and lean coach focused... Read More →


Tuesday May 10, 2022 1:20pm - 1:50pm BST
Track 2

1:50pm BST

VendorDome: Reaching Peak Productivity in Production
The latest edition of the DORA report put elite-performing organisations further ahead than they’ve ever been. Most notably, however, the speed at which they deploy now matches the rate at which they recover. During this session hosted by Jessica Cregg, Developer Advocate at LaunchDarkly, Martin Woodward, Senior Director of Developer Relations at GitHub and Andy Bold, Senior Engineer at LaunchDarkly, will discuss the various factors working to maximise both deployment frequency and MTTR in everyday software development. They will explore how developer experience drives our decision-making and why it doesn’t have to stand at odds with productivity-enhancing measures.

This session is presented by LaunchDarkly and GitHub.

Speakers
avatar for Martin Woodward

Martin Woodward

Senior Director of Developer Relations, GitHub
avatar for Andy Bold

Andy Bold

Senior Engineer, LaunchDarkly
avatar for Jessica Cregg

Jessica Cregg

Developer Advocate, LaunchDarkly


Tuesday May 10, 2022 1:50pm - 2:50pm BST
Track 4

2:50pm BST

A Master Class on Software Supply Chain Integrity: Attacks, Regulation, and Threat Prevention
Get the rundown on how next-gen attacks are affecting the security and engineering teams responsible for upholding software supply chain integrity in A Master Class on Software Supply Chain Integrity: Attacks, Regulation, and Threat Prevention, a special Supply Chain Integrity Month presentation.
Join Sonatype Security Researcher, Ax Sharma for a comprehensive discussion to understand software supply chain integrity, practices to empower teams to put integrity first, and where they can find help to uphold a strong software supply chain. 
Learn more about:
  • Current cyber attacks and software supply chain threats that compromise integrity you need to know
  • The latest laws and regulations mandated in efforts to strengthen national software supply chain integrity 
  • Software supply chain management practices you can use to protect your supply chain from future attacks
This session is presented by Sonatype.

Speakers
avatar for Ax Sharma

Ax Sharma

Security Researcher and Tech Reporter, Sonatype


Tuesday May 10, 2022 2:50pm - 3:20pm BST
Track 4

2:50pm BST

Cybersecurity During Dark Times
We are currently living dark times and as 2022 unfolds, the banking sector is being heavily targeted by direct attacks and banking customers from all around the world are being approached with more and more sophisticated social engineering scams.

How did our bank adapt to this and what challenges we faced along the way in order to keep our customers safe and secure?

During our talk we will cover our organizational challenges from a DevOps and Cybersecurity perspective, together with a glance on what are the current struggles in terms of global banking cybersecurity.

Speakers
avatar for George Proorocu

George Proorocu

IT OPS Chapter Lead - Cybersecurity & Fraud, ING Bank
An IT industry veteran with 15 years of experience, starting from hands-on technical roles to leading engineering teams in security-critical sectors. Passionate about coaching, development, teaching, and supporting others.George started his journey as a professional chess player at... Read More →
avatar for Mihai Popa

Mihai Popa

Senior Software Engineering Manager, ING Bank
Mihai likes to take initiative and he is very ambitious, pragmatic and a self-organized person. He likes to see his teams thriving by inspiring them in achieving their maximum while identifying the improvement parts and adapting their way of working. He speaks 4 foreign languages... Read More →
avatar for Mihai Roman

Mihai Roman

Engineering Manager Chapter Lead, Cybersecurity & Fraud, ING Bank
Mihai Roman is a Chapter Lead Development at ING Belgium, where Mihai leads a team of development engineers who builds software that ensures the clients are safe and secure during their banking experience. Before moving to a leadership position, Mihai has been a development engineer... Read More →


Tuesday May 10, 2022 2:50pm - 3:20pm BST
Track 2

2:50pm BST

How We Created a Common Culture in Three Countries
The story and tools of how an IT department in a fast scaling biotech created a common culture in three countries, priming the DevOps journey ahead.

In 2019 the IT organization started growing quickly as the biotech company reached phase 3 clinical stage. We started hiring people rapidly but found that per each new person we had diminishing returns in productivity. We realized that we had to re-think how we build our organization to keep up with the technological demands of the complex business we were in. The first step was to create a common understanding of our culture - a set of rules for how we behave towards each other. To do that we initiated games called Culture Quests. After a year of working with our culture, we changed our structure to support DevOps teams. This transition was helped along the way by the commonly adopted set of cultural principles.

Speakers
avatar for Ivanna Rosendal

Ivanna Rosendal

Growth Designer & Principal Consultant, Devote Consulting
Transformational leader bend on re-inventing life sciences for the benefits of patients. No patient should wait for innovative drugs due to lack of technology adoption.


Tuesday May 10, 2022 2:50pm - 3:20pm BST
Track 3

2:50pm BST

Managing the Flow of Value in Service Organizations
The flow of value is important in all organizations, but especially so in service organizations that are by the virtue of their business model more susceptible to disturbances in the flow. Why is this so?

Service organizations help their clients achieve business goals. Unlike their product-led peers, they don't rely on passive income streams based on subscription models. To maintain a steady income stream, service organizations need to continuously sell and deliver their services. Much like sharks that need to be in constant movement to keep the water flowing over their gills and prevent them from suffocating, service organizations must constantly sell and deliver their services to keep the cash flow healthy. And they need to do it most efficiently!

Managing a healthy flow of value in service organizations includes challenges not present at product organizations and stemming from the fact that service organizations don't work on their own but always for client organizations. Client organizations can stop ongoing initiatives, create completely new ones, and (depending on the collaboration level) significantly influence the technical solution and ways of working. All these factors can significantly deteriorate the flow of value in service organizations which is why they need to closely monitor the flow and promptly remove impediments that get in the way. Work variability in service organizations is much higher than in their product-led peers with more predictable roadmaps.

Speakers
avatar for Ivan Krnić

Ivan Krnić

Director of Engineering, CROZ
Ivan is Director of Engineering at CROZ and striving to be "the architect of the greenhouse" - to create the best possible conditions for teams to move forward. Apart from supporting people and teams, this also means supporting R&D activities, optimizing the development process and... Read More →
avatar for Krešimir Musa

Krešimir Musa

CTO, CROZ
Krešimir Musa is currently responsible for technology strategy and consulting services in CROZ. He has been working in software development, project and product management, and consulting services for more than 15 years. His background includes experience in different roles in software... Read More →


Tuesday May 10, 2022 2:50pm - 3:20pm BST
Track 1

3:20pm BST

A Data Problem the Size of Wales
Responding to the Covid-19 pandemic required all parts of the public sector to work together. In order to collaborate successfully and to protect citizens, data would play a key role. The Welsh Government created the Covid 19 Strategic Data Visualisation Platform, a browser-based tool that drew in and shared data from Welsh public bodies and other important data resources.

Fliss Bennée, Co-Chair of the Technical Advisory Group at the Welsh Government, describes how one team in Wales deployed an agile approach and platform to provide insight and certainty to decision-makers. Bennée had only been with the Welsh Government for six months in March 2020 when Wales and the entire world was thrown into a pandemic and an international lockdown. Leaders in the Welsh Government, local authorities, NHS trusts and the emergency services needed an ability to understand where in Wales the balance of harm would be greatest, and whether the NHS would become overwhelmed by demand. In addition, authorities needed to know when the protective measures were working.

To understand, react and protect the citizens of Wales, the Welsh Government needed to ensure the specialists it had within the government were analysing data, not spending valuable time collating and cleaning data from a wide number of sources and then distributing that information to other stakeholders. “There were some individual dashboards and data sets in Wales, but there was nothing that brought the Welsh landscape together,“ Bennée says of the need for a single source of data for public sector decision making. The TAC team (Technical Advisory Cell) had started with a spreadsheet in the early days of the pandemic, but to ensure all parts of the Welsh public sector could protect their citizens, Bennée understood the need for a secure platform that all accredited members of the public sector could access. “We didn’t have anyone in-house that could create what we needed,” Bennée says. “Our organisation’s platform was too tightly secured, and we didn’t want to create new databases or take other people’s data, we just needed to see it in the same place to interpret it. The regular statistics and digital teams within the Welsh Government were flat against the wall with demand, as were digital teams in the NHS.”


Speakers
avatar for Benedict Dodd

Benedict Dodd

Co-Founder and CTO, Armakuni
Ben Dodd, Armakuni’s CTO & Co-founder, is a thought leader in Cloud Native software development and digital transformation. A true change agent, Ben has a proven track record of leading both public and private organisations’ adoption of DevOps principles and culture, using his... Read More →
avatar for Fliss Bennée

Fliss Bennée

Deputy Director, Technology and Digital, Llywodraeth Cymru / Welsh Government
Fliss has been poking things with sticks in the Civil Service for more than 15 years. Before that she poked things in the financial sector.She has worked for the Charity Commission, Home Office, Cabinet Office, DCMS and the Welsh Government…so far. Her work in third sector policy... Read More →


Tuesday May 10, 2022 3:20pm - 3:50pm BST
Track 2

3:20pm BST

Merge Pull Requests In Half The Time: 5 New Ideas
I just wrote some code that can positively affect our customers, and I’m motivated to release it as quickly as possible. I need your help but you are busy and motivated to continue working on your own code. I call this conflict The Pull Request Paradox.

This problem is not theoretical - it affects most developers every day. The average pull request takes 4 days to merge from when it's opened and half of that time is idle time. Which means every PR sits idle for two days on average! That idle time reduces our code quality, kills our flow, and makes it really hard to plan our sprints accurately.

In this talk I'm sharing:
  • New ideas to merge your PRs faster based on analysis of 733K PRs from 26K developers
  • Why asynchronous is NOT better than synchronous when it comes to PR code reviews
  • Context you can add to your pull requests to get it reviewed by your team 5X faster
  • How idle time in PRs reduces situational awareness and increases cognitive load
  • Why the time of day you open your pull request affects how quickly you merge

This session is presented by LinearB.

Speakers
avatar for Dan Lines

Dan Lines

Co-Founder & COO, LinearB
Dan here. A few things about me… First of all, the only thing I find more awkward than writing a bio about myself is asking someone else to write one about me. So first person it is! I’m a software engineer at heart. Two years ago I started a company with another engineer, my... Read More →


Tuesday May 10, 2022 3:20pm - 3:50pm BST
Track 4

3:20pm BST

Securing DevOps: Where to Start and What to Measure
How do we secure our DevOps processes? Why is shifting left important? How do we get developers to care about security and empower them to make a difference? Where do we start and what do we measure?

Often in software development we operate in silos. Different tribes have different priorities and lexicons. How do we break down these preexisting silos and continue innovating and optimising our software development process? Shifting left can help to break down silos and empower developers to take a security first approach. Measuring DevOps can be hard, DORA metrics can help you to become an Elite performer

Join this session to find out more about these and importantly, when it comes to securing DevOps where to start and what to measure.


Speakers
avatar for Stefania Chaplin

Stefania Chaplin

Solutions Architect UK&I, GitLab
Stefania’s experience as a Solutions Architect within Cybersecurity, DevSecOps and OSS governance means she's helped countless organisations understand and implement security throughout their SDLC. As a python developer at heart, Stefania enjoys optimising and improving operational... Read More →


Tuesday May 10, 2022 3:20pm - 3:50pm BST
Track 3

3:20pm BST

Shift Left Security in Ludicrous Mode
VM (Virgin Media) Digital and security teams worked with Accenture as a blended squad and delivered a highly successful and effective DevSecOps project in Summer 2021. This was a marquee project sponsored by the CDO to address how to create a left shifted security approach to address long wait times for security approvals where impeding unlocking value into production. The dedicated project team moved the idea from conception to go live in 9 weeks. To power the change the team were the first application of the new container platform (Anthos) VM’s new Google Cloud Platform. Since the launch date, we’ve had zero incidents (security or otherwise) to date; deployments are highly performant and provide scalable customer-facing systems. This approach has brought a paradigm shift on how VM looks at security in releasing to production and a major mind shift in the culture.

Speakers
avatar for Pulak Agrawal

Pulak Agrawal

DevOps Practice Lead at Accenture UK with Director of Digital Security, Accenture
Pulak works with client C suite stakeholders and Accenture partners to advise, consult, architect, sell and deliver technology solutions. He helps with technology strategy and deliver cloud builds, migrations, tooling implementations, operating models has brought actual ways of working... Read More →
avatar for Fortune Barnard

Fortune Barnard

Director of Digital Security and Resilience, Virgin Media O2
Fortune is a pioneering Security Leader, a Cyber Security Anthropologist, and Digital Transformation Expert with over 20 years in Security. He is currently the Executive Director of Digital Security and Resilience for Virgin Media O2.Before then, Fortuné held multiple security leadership... Read More →


Tuesday May 10, 2022 3:20pm - 3:50pm BST
Track 1

3:50pm BST

BREAK
Tuesday May 10, 2022 3:50pm - 3:55pm BST
Track 1

3:55pm BST

Birds of a Feather
Join the Birds of a Feather sessions happening in Gather (LaunchDarkly Birds of a Feather Room).

​Topics include:

  • DevOps For Low Code/No Code (Day 1 only)
  • Leadership, Culture, Dynamic Learning Organizations
  • Architecture, Engineering, Operations
  • Project-to-Product Transformations, Value Streams
  • Security, Audit, Compliance, GRC

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.



Tuesday May 10, 2022 3:55pm - 5:00pm BST
Track 1

5:00pm BST

BREAK
Join us in Gather!

WHAT  Enter in this 2D virtual space to meet and network!
  • Chat with fellow attendees
  • Play games
  • Attend live product demos
  • Access the IT Revolution library
WHEN  Anytime, however Gather will be most active during breaks and networking.

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Sponsored by LaunchDarkly.

Tuesday May 10, 2022 5:00pm - 5:15pm BST
Track 1

5:15pm BST

(PACE) People Accelerating Customer Experience (ASB)
PACE is an approach to creating better experiences for ASB’s customers and people. It's a way of working that puts the customer at the heart of what we do while also making it easier for us to get the job done.

Speakers
avatar for Brodie Macdonald

Brodie Macdonald

General Manager, Operating Model, Corporate Strategy/Customer Experience, ASB
I've built my career around helping companies make great strategic choices and then working to translate them into tangible action.In my role at ASB I work in Corporate Strategy and Customer Experience, leading our Operating Model Transformation; we're evolving our way of working... Read More →
avatar for Jane Fitzgerald

Jane Fitzgerald

Partner - Consulting, Deloitte New Zealand
I specialise in helping organisations shape and deliver the work they do in ways that deliver value better, sooner and safer. Designing for customers and employees at the heart is critical for businesses facing disruption, and I am passionate about bridging the intersection of agility... Read More →


Tuesday May 10, 2022 5:15pm - 5:45pm BST
Track 1

5:45pm BST

The Flywheel Effect Creates Space for Innovation
Creating confidence in the technology team is critical at every company. The flywheel effect occurs when we balance business strategy (via Wardley mapping) with technology strategy (via Modern cloud). As a preview of the upcoming IT Revolution book, Dave creates a Wardley Map to show how to use the value flywheel to build confidence, improve your cloud stance and create space for innovation. Many business leaders ask for Innovation and speed, but it’s really Problem Prevention (Well-Architected), Modern Cloud and good Developer Experience that unlock higher value capability.

Speakers
avatar for David Anderson

David Anderson

Bazaarvoice, Technical Fellow
David is a technical leader who enjoys writing and speaking about the leading edge of technology. Starting as a Software Engineer in leading telecom companies (including Three, Nokia and Ericsson), David moved to Liberty Mutual in 2007 and continued to drive technology change and... Read More →
avatar for Michael O'Reilly

Michael O'Reilly

Software Architect, Globalization Partners
Michael O'Reilly is a Software-Architect who specializes in arming organizations with the ability to develop ideas into world-class products by leveraging the capabilities of the modern cloud. Since 2005, Michael has devoted his career to enterprise application and service development... Read More →


Tuesday May 10, 2022 5:45pm - 6:15pm BST
Track 1

6:15pm BST

Closing Remarks
Speakers
avatar for Gene Kim

Gene Kim

Program Chair, Author & Researcher, IT Revolution
Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc for 13 years, an enterprise security software company. His books have sold over 1 million copies — he is the author of the WSJ bestselling book The Unicorn... Read More →
avatar for Jeff Gallimore

Jeff Gallimore

CTIO, Excella Consulting
Blessed to be the Chief Technology and Innovation Officer and a co-founder of Excella. Honored to be an advisor to IT Revolution. Jack of all trades and interested in all of them. Geek at heart. I’m a Renaissance man, husband, father, son, and brother. Working out keeps me young... Read More →


Tuesday May 10, 2022 6:15pm - 6:25pm BST
Track 1

6:25pm BST

Happy Hours
Links to AMAs and Happy Hours: https://members.itrevolution.com/live/links





Tuesday May 10, 2022 6:25pm - 7:25pm BST
Track 1
 
Wednesday, May 11
 

10:00am BST

Opening Remarks
Speakers
avatar for Gene Kim

Gene Kim

Program Chair, Author & Researcher, IT Revolution
Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc for 13 years, an enterprise security software company. His books have sold over 1 million copies — he is the author of the WSJ bestselling book The Unicorn... Read More →
avatar for Jeff Gallimore

Jeff Gallimore

CTIO, Excella Consulting
Blessed to be the Chief Technology and Innovation Officer and a co-founder of Excella. Honored to be an advisor to IT Revolution. Jack of all trades and interested in all of them. Geek at heart. I’m a Renaissance man, husband, father, son, and brother. Working out keeps me young... Read More →


Wednesday May 11, 2022 10:00am - 10:05am BST
Track 1

10:05am BST

Enabling IT Operations - Transforming to DevOps (Vodafone)
A new experience story about a Programme set out to enable and transform IT Operations for DevOps.

DevOps has largely been driven by ‘Dev’ and there has been a general feeling in Operations that DevOps has been ‘done to us’. This is an opportunity to share that Operations are here at the DevOps table and we’d like to demonstrate how this different approach to transformation can work. We’ve got the same ambition. and we’d like to encourage others to closely collaborate with their Operations counterparts to achieve true DevOps harmony.

Speakers
avatar for Moira Cheng

Moira Cheng

IT Operations - DevSecOps Transformation Programme Manager, Vodafone
Astute and creative Programme Manager, Product Owner with the ability to scope, shape, deliver and drive implementations for transformations and business change.Passionate about bringing people, process, technology and experiences together to deliver new products or solutions and... Read More →


Wednesday May 11, 2022 10:05am - 10:40am BST
Track 1

10:40am BST

From DevOps to DataOps (Nationwide Building Society)
Financial Services has taken 20 years to recognise that it is a software business. It does not have another 20 years to recognise that it is enabled by data. Unlike software natives or data natives, traditional businesses are learning and retrofitting practices in tandem with their service or product offering. The rise of the Chief Data (and Analytics) Officer in mid-2010, was due to the need to safeguard data and evidence control over its usage. This was rapidly followed by traditional businesses wanting to extract value from data to stay competitive and relevant. As we have become data and digital citizens, getting data right is a social responsibility. For professionals in this field, getting decisions based on data right is a moral obligation. 
Since Dodd-Frank and S-OX regulations in the early 2000s, developers have been kept very separate from live operations. The disciplines of DevOps made it easier to protect production environments through engineering rigour and advanced practices and tools. The emergence of analytics professionals in mid 2010 has been mistakenly bundled with software development. For data scientists, data engineers and data management professionals, real data is their raw material and their product. They happen to exhibit coding skills to build those data products. New interactions with IT teams are emerging (with new team topologies) and with those, new practices, tools and technologies that enable DataOps.

This session is about accelerating understanding and proficiency in the field of data and analytics. In highly regulated geographies and industries, every single outcome of a decision (increasingly automated) must be within the boundaries of the law and - in retrospect - meeting consumers' needs. For that to happen, we must bridge the chasm between software engineers and analytics professionals.

What is DataOps? It is the practice of orchestrating human and automated activities as the data flows through a software-enabled production line, in order to guarantee the integrity of data and decisions based on data. The stations in this production line may be discrete applications or a complex system of people and software. Conceptually, these flows are data pipelines in a data factory. DataOps wraps new disciplines around DevOps, such as the interactions with customers (iterative model design) to operations (statistical process control for drift/bias detection).

Speakers
avatar for Simone Steel

Simone Steel

Chief Data and Analytics Officer & CIO for Enterprise Data Platforms, Nationwide Building Society
Leader in Data and Information Technology, with over 30 years experience built on software development, architecture and transformation of complex systems. Currently specialising on Data strategy and architecture - from data quality and governance to business analytics and data science... Read More →


Wednesday May 11, 2022 10:40am - 11:15am BST
Track 1

11:15am BST

Season-Based Governance (Schlumberger)
Schlumberger is a leading global digital solutions provider, deploying groundbreaking technologies to enable performance and sustainability that are crucial for the global energy industry and their customers. Schlumberger started on its cloud journey in 2016, resulting in the industry-leading DELFI* cognitive E&P environment, where we moved the oil and gas E&P (exploration and production) lifecycle into the cloud. The E&P industry is highly regulated, so to manage the risks associated with handling customer data, the preference was for on-premises systems. To update these systems, typically an annual release cycle was used, with one major release, followed by a series of smaller updates. It is vitally important that studies of assets are comparable over time, so that different E&P strategies can be compared. The annual release cycle supported this well, as it provided long-term consistency. The software product development governance strategy used a fixed set of phases with stage gates between each and an agile iterative development approach within each stage. For each release, a formal ceremony with senior management was held, to review the release-ready criteria and the stage’s results prior to approving the release. This strategy worked very well.

With the move to the cloud, there is the need for continuous delivery and continuous compliance. With deployments happening on-demand, the existing governance strategy did not fit with the cloud-based ways of working. We will describe how we developed and rolled out a new software development governance strategy called season-based governance (SBG) for use by all our cloud-hosted products. SBG is a governance process that supports high alignment and high autonomy and has the notion of a set period (season), which is independent of the product release cycle to deliver value to our end users as frequently as we wish.

This is enabling us to build, deliver, and operate on-demand the cloud-hosted DELFI E&P workflows securely in all geographies.

We will cover the guiding principles, how this supports the DevOps ways of working, and how we incorporate end-user feedback at all stages of the development cycle. We are driving our software delivery and operational performance capability improvements by focusing on the DORA metrics. We will also describe the tooling ecosystem to support this, how we are upskilling the organisation and discuss the challenges of changing the organizational mindset.

Speakers
avatar for Sujaa R. M. Deepak

Sujaa R. M. Deepak

Global Practices and Competency Manager, Schlumberger
I lead the global software practices and digital competency program for Schlumberger, a technology leader in the energy sector. Here, I am responsible for the practices we adopt (e.g. Agile, DevOps, Product Management, UX etc.), software product governance, the technology tooling... Read More →
avatar for Nigel Lester

Nigel Lester

Global ALM Practice Champion, Schlumberger
I am successfully digitally transforming a large corporation by defining, rolling out and evangelising the use of modern tools and governance practices for software development. This includes setting up a single engineering system based on Microsoft’s Azure DevOps and building an... Read More →


Wednesday May 11, 2022 11:15am - 11:40am BST
Track 1

11:40am BST

Product Org Design: Flow Follows Form
Speakers
avatar for Dr. Mik Kersten

Dr. Mik Kersten

Founder and CEO, Tasktop
Dr. Mik Kersten is the bestselling author of Project To Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework. Mik started his career as a Research Scientist at Xerox PARC where he built the first aspect-oriented development environment. He then... Read More →


Wednesday May 11, 2022 11:40am - 12:00pm BST
Track 1

12:00pm BST

What does log4j teach us about the software supply chain?
Speakers
avatar for Stephen Magill

Stephen Magill

Vice President, Product Innovation, Sonatype
Dr. Stephen Magill was the CEO and co-founder of MuseDev, and is now VP of Product Innovation at Sonatype. He has spent his career developing tools to help developers identify errors, gauge code quality, and detect security issues. Stephen is a world-recognized expert on program analysis... Read More →


Wednesday May 11, 2022 12:00pm - 12:20pm BST
Track 1

12:20pm BST

BREAK
Join us in Gather!

WHAT  Enter in this 2D virtual space to meet and network!
  • Chat with fellow attendees
  • Play games
  • Attend live product demos
  • Access the IT Revolution library
WHEN  Anytime, however, Gather will be most active during breaks and networking.

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Sponsored by LaunchDarkly.

Wednesday May 11, 2022 12:20pm - 12:50pm BST
Track 1

12:50pm BST

Log4j Hygiene
Investigating log4j vulnerabilities within the Morgan software real estate.

Leveraging various tools to scan and provide reports for remediation. The ideas and tools are neither log4j specific, nor Morgan Stanley specific.

Speakers
avatar for Paul Fox

Paul Fox

Distinguished Engineer, Executive Director Institutional Securities Tech, Morgan Stanley
Having spent more than 20 years in Morgan Stanley, trying not to make mistakes (but, regularly do), and extrapolating this to "why does everyone else make mistakes"; hygiene, developer and infra tools – how they simply let mistakes happen – at scale.


Wednesday May 11, 2022 12:50pm - 1:20pm BST
Track 2

12:50pm BST

Navigating the Five Stages of a Project to Product Transformation
Shifting an organization from a project-oriented approach to a product-oriented is a complex, multi-year effort that involves pervasive organization change. If your organization is among them, you may be wondering which stage you are in (starting out, experimenting, expanding, operationalizing, or approaching maturity) and how advanced you are at operationalizing this new model and reaping its benefits.

During this session, Tasktop VP, Product Marketing, Naomi Lurie and Senior Director, VSM Research and Design, Carmen DeArdo, will walk through the five stages of project to product maturity and outline the steps needed to advance to each stage in all seven dimensions.

This session is presented by Tasktop.

Speakers
avatar for Carmen DeArdo

Carmen DeArdo

Senior Director, VSM Research & Design, Tasktop
Carmen DeArdo is the Senior Director, VSM Research and Design at Tasktop. Carmen consults with customers on project to product transformations to accelerate their flow of value delivery utilizing Tasktop product insights. Carmen was co-author of Standing on Shoulders: A Leader’s... Read More →
avatar for Naomi Lurie

Naomi Lurie

Vice President of Product Marketing, Tasktop
Naomi Lurie is the Vice President of Product Marketing at Tasktop. She is passionate about making businesses successful through effective customer-centric communication. With over 17 years of B2B product management and marketing experience, she specializes in large enterprises and... Read More →


Wednesday May 11, 2022 12:50pm - 1:20pm BST
Track 4

12:50pm BST

TCS Enterprise Agile - Largest Transformation to Business Agility
The session is about the transformation of TCS - one of the world’s largest IT service provider’s talent and cultural transformation into an Enterprise Agile Organization thus providing best-in-class DevOps services to 550+ customers.

Speakers
avatar for Mohammed Musthafa Soukath Ali

Mohammed Musthafa Soukath Ali

Head - TCS Strategic Initiative, Agile Practitioner, Author, TCS
Musthafa led one of the largest Agile transformations in corporate history, ‘Tata Consultancy Services (TCS) Enterprise Agile by 2020.’ He is the author of the #1 Best Selling book Scrum Narrative and PSM™ Exam Guide on Amazon and smashwords.com. He is the architect behind the... Read More →
avatar for Manikandan Balasubramanian

Manikandan Balasubramanian

Enterprise Agile Coach, TATA Consultancy Services
avatar for Muhammad Tabrez

Muhammad Tabrez

DevOps Consultant, Tata Consultancy Services
Facilitator of TCS DevSecOps Neighborhood.15+ years of experience as Developer, Scrum Master, Agile Ninja Coach and DevOps Consultant.Division level winner of Toastmasters International Speech Contest 2017.


Wednesday May 11, 2022 12:50pm - 1:20pm BST
Track 3

12:50pm BST

Using Value Stream Mapping to Create Shared Understanding and Teamwork Across Functional Boundaries
When transitioning from an “on prem” software company to a SaaS solution, a focus only on the technology / architecture is not enough. Learn about the techniques one organization used to be successful with this transition beyond the tech stack – changing the mindset within organizational silos to start thinking about the end-to-end flow.

Speakers
avatar for Tricia Burke

Tricia Burke

SVP SaaS Operations, Duck Creek Technologies
As an executive leader in the information technology business, Tricia has been supporting high growth SaaS companies scale their infrastructure and grow their business. Tricia has spent much of her career designing, executing and supporting SaaS products in the B2B space. In addition... Read More →
avatar for Josh Berry

Josh Berry

Senior Director, Service Management, Duck Creek Technologies
Josh is Senior Director of Service Management at Duck Creek Technologies.In his role - which reports outside of the technology organization - Josh has overall responsibility for client's successfully using Duck Creek solutions. This includes a heavy focus on moving from "almost sold... Read More →
avatar for Jim Cuff

Jim Cuff

CTO / VP Engineering Consultant, Cuff Technology Solutions.
Jim Cuff is the founder of Cuff Technology Solutions.Jim's background is in building and running SaaS/Cloud software solutions at scale. He has a unique blend of experiences in both Engineering and Infrastructure Operations and a proven track record with companies that are in high... Read More →


Wednesday May 11, 2022 12:50pm - 1:20pm BST
Track 1

1:20pm BST

DevSecOps: Beyond Theory, a Strategy with Real Customer Impact
Our success story is based on the joint work carried out between BCP (Peru's largest bank with more than 9.7 million customers which belongs to the Credito Group and one of the most important banks in South America, BCP’s Memory) and NTT Data (IT services company part of NTT Group that is in the top 6 at the level world, number 1 in Peru and with a presence in more than 80 countries. https://www.nttdata.com) in the implementation of DevSecOps as a cultural and technological paradigm in BCP, demonstrating how BCP evolved from a merely technical approach to an approach of strategy that served him to leverage and improve the speed of his business.

Speakers
avatar for Erika León-Ravinez

Erika León-Ravinez

Tribe Leader DevSecOps & Resilience, Banco de Crédito del Perú
I lead the practices of Lean, Change Management, Automation, Technology, Tools, DevOps / DevSecOps practices. With the purpose that the entire company uses and has knowledge of DevOps, achieving sw development cycles (SDLC) in hours of deployment, with excellent quality and security... Read More →
avatar for Maria Luisa Polo

Maria Luisa Polo

Head of Software Engineering, Banco de Crédito del Perú
IT and Operations Manager, Software Engineer, Entrepreneur, Technology Enthusiast, Mom of the most wonderful little boy in the world.
avatar for Luis Alberto Guevara Sandoval

Luis Alberto Guevara Sandoval

Digital Architecture Manager, NTT Data
MBA from ESAN-Graduate School of Business with mention in General Management and professional in Systems Engineering from the National University of Engineering. Internationally certified in TOGAF, RUP, SCJP, BI.Extensive experience in the management and direction of technological... Read More →


Wednesday May 11, 2022 1:20pm - 1:50pm BST
Track 2

1:20pm BST

How to Upskill Your Teams to Increase DevOps Maturity
Learn about the guiding principles for running a DevOps transformation programme, the principles of continuous learning and experimentation and how to inject learning into daily work. The talk will cover topics such as the purpose and goal of software development, the definition of upskilling, what is DevOps maturity, what should we be looking to upskill and ways to upskill. After the talk, you should have all the elements you need to build a plan to address upskilling in your team

Speakers
avatar for Catalin Stoiovici

Catalin Stoiovici

Managing Principal / Head of Scaled Engineering Delivery, Capco
Catalin is an experienced technology leader with a wealth of design, delivery and team leadership experience. He has led large software development teams for the last six years, developing and implementing scalable solutions and delivering high-quality software products. Has a strong... Read More →


Wednesday May 11, 2022 1:20pm - 1:50pm BST
Track 3

1:20pm BST

Taming the Complexity – Accelerating Value Delivery
The world is full of exciting examples of how DevOps can make a huge difference to organisations but the examples are often small tech start-ups or the bespoke software development teams of large organizations. However, many organizations don’t fit into these categories. They are large-sized (1000-5000 people) but not very large. They have a very heterogeneous IT environment with a mixture of bespoke software development, SaaS solutions, managed service, IT outsource and their own infrastructure build. Their technology and transformation teams have to cope with a huge amount of complexity without the deep bench strength of the largest organizations. And while many of the existing DevOps and agile approaches aren’t always explicitly applicable, these organisations still have an urgent strategic need to increase the pace at which they deliver technology based change. This presentation will show how Leeds Building Society is tackling this challenge and what we’ve learned along the way.

Speakers
avatar for Rob Howse

Rob Howse

Executive Director and Chief Operating Officer, Leeds Building Society
Experienced Financial Services Transformation Leader at Leeds Building Society, Lloyds Banking Group, RBS & McKinsey. Spent the last 12 years overhauling business and technology operating models so they can deliver on a rapidly changing digital, agile and customer agenda, against... Read More →


Wednesday May 11, 2022 1:20pm - 1:50pm BST
Track 1

1:20pm BST

What can go wrong with data...will!
There is no reason we should be coding for data quality in our apps.
Is your data correct? Do you “get” isolation levels in a database and why they are important? Do you think in referential integrity? Foreign keys? Every app has different requirements for data correctness and the power of a SQL can help you manage these things.  
The relational database is powerful but misunderstood by many. And the concept of ACID transactions is used loosely without much depth of explanation of how it is used.  In this session we will dive into relational SQL and talk through: 
  • What is data isolation and what can for wrong with your data
  • What are isolation levels for a database
  • Dirty Reads, Phantom reads, Non-repeatable reads, and the problems with inconsistent transactions
  • Referential integrity, foreign keys and the power of SQL.
This session is presented by CockroachDB.

Speakers
avatar for Jim Walker

Jim Walker

Principal Product Evangelist, Cockroach Labs
Jim is a recovering developer turned product marketer and has spent his career in emerging tech and open source. He believes product marketing is a core strategic function for early-stage companies and helps them translate complex concepts into a compelling, effective core narrative... Read More →


Wednesday May 11, 2022 1:20pm - 1:50pm BST
Track 4

1:50pm BST

VendorDome: Can You Accelerate Delivery Without Compromising Security?
This session is presented by CloudBees and Sonatype.

Speakers
avatar for Stephen Magill

Stephen Magill

Vice President, Product Innovation, Sonatype
Dr. Stephen Magill was the CEO and co-founder of MuseDev, and is now VP of Product Innovation at Sonatype. He has spent his career developing tools to help developers identify errors, gauge code quality, and detect security issues. Stephen is a world-recognized expert on program analysis... Read More →
avatar for Hope Lynch

Hope Lynch

Sr. Director, Technology Strategy, CloudBees
My favorite area of focus is Transformation, whether it is Agile, Business, or Digital. Each of these overlap on the Venn diagram of Transformation and each touches all aspects of businesses today. At CloudBees I work as Senior Director of Platform focusing on driving product marketing... Read More →
avatar for Logan Donley

Logan Donley

Sr. Technical Evangelist, CloudBees
Logan Donley is a technical evangelist at CloudBees. He helps companies modernize their software delivery through better tools and processes. He studied nanotech at NC State University but is more passionate about the world of software.


Wednesday May 11, 2022 1:50pm - 2:50pm BST
Track 4

2:50pm BST

Advanced Feature Flagging: It's All About the Data
Progressive Delivery is the practice of decoupling deploy from release, allowing changes to be safely pushed all the way to production and verified there before releasing to users. Selectively dialing up and down the exposure of code in production without a new deploy, rollback, or hotfix is the foundation of Progressive Delivery, but the higher-level benefits of safety and fast feedback come from layering practices on top of that. Whether you are new to Progressive Delivery or are already practicing some aspect of it, you'll learn/refresh on the basics and then come away with a powerful model for layering higher-value benefits on top of that foundation.


This session is presented by Split.  


Speakers
avatar for Dave Karow

Dave Karow

Sr. Progressive Delivery Advocate, Split
Dave is an animated and engaging speaker, who gets his mojo from discovering and sharing ways to make software delivery a sustainable lifestyle. Dave was lucky enough to be raised just “off campus” from Stanford as Silicon Valley morphed from defense to chips to software and internet... Read More →


Wednesday May 11, 2022 2:50pm - 3:20pm BST
Track 4

2:50pm BST

Enterprise on the Bleeding Edge
Risk adverse enterprises need not fear new technology. By creating a fail safe environment and a culture of experimentation you can reap the benefits of being early adopters.

Speakers
avatar for Rich James

Rich James

Technology Lead, Nationwide Building Society


Wednesday May 11, 2022 2:50pm - 3:20pm BST
Track 1

2:50pm BST

Integrating Business With Tech
Speakers
avatar for Jakob Knutsson

Jakob Knutsson

Head of Cloud & Data Center, Core Engineering, H&M Group
With a focus on modern management and cloud, Jakob Knutsson has been following the big shift in the IT landscape where the demands and speed of business is outpacing IT operations. Jakob has an extensive background in Microsoft technology and is a leading expert on Azure Cloud. He... Read More →


Wednesday May 11, 2022 2:50pm - 3:20pm BST
Track 2

2:50pm BST

Leader Development Workshop: Connections, Character, Competence
Engage with Admiral John Richardson and Captain Emily Bassett as they invite you to apply their fascinating story of leader development in the Navy to your own work and life.

For details,visit the #richardson-bassett-workshop channel in Slack

Speakers
avatar for Admiral John Richardson

Admiral John Richardson

USN (Ret)
Admiral John Richardson served as the Chief of Naval Operations for four years, which is the professional head of the US Navy. While in the Navy, Richardson served in the submarine force and commanded the attack submarine USS Honolulu in Pearl Harbor, Hawaii, for which he was awarded... Read More →
avatar for Captain Emily Bassett

Captain Emily Bassett

Force Nuclear Propulsion Officer, Bremerton, WA, COMNAVAIRFOR
Emily Bassett is a Captain in the United States Navy currently living in her hometown of Seattle, WA with her husband and two children.As a Surface Warfare Officer, Emily was the first Captain of a new warship, the Littoral Combat Ship USS Manchester (LCS 14). As a Nuclear Engineer... Read More →


Wednesday May 11, 2022 2:50pm - 4:05pm BST
Track 3

3:20pm BST

Automating QA for the King of the Forest
Transforming traditional industries like manufacturing depends on building data driven services and software needed for the services. Delivering reliable software depends on a disciplined and efficient software development lifecycle. And fast, reliable software development depends on automated testing.
Ponsse is one of Europe’s leading forestry equipment manufacturers. In 2017, we set out to build a completely modern digital infrastructure for our equipment, the Ponsse Manager Application. This application helps machinery contractors explore working conditions, locations, maintenance needs and vehicle history. To succeed, our software development teams knew that we needed to adopt modern and effective ways of working. Our technology stack crosses multiple clouds from Azure to Mulesoft to Salesforce, leading to sophisticated challenges in ensuring all the systems work together well.
Learn how we developed a focus on automated testing as a foundation for reliable software delivery, and how we’ve been able to progress so far in reducing costs, increasing reliability, and extending the power and confidence of our testing teams.

Speakers
avatar for Miika Soininen

Miika Soininen

Director, Digital Services and IT, Ponsse Plc
Miika Soininen is the Director of Digital Services and IT at Ponsse. He has been working for leading forest manufacturer Ponsse since 2018 leading the transformation program and digital service development. He is passionate for developing winning teams and building innovative new... Read More →
avatar for Nikhil Sharma

Nikhil Sharma

Director of Product Management, Copado
From researching on how ice breakers crush their ways through frozen waters, and how humans ride bicycles to software test automation and managing a SaaS product, I have a few stories and experiences to share.It is absolutely thrilling to work in my current position, wherein I can... Read More →


Wednesday May 11, 2022 3:20pm - 3:50pm BST
Track 2

3:20pm BST

Journey to a Continuous Everything
Measure:Assessing Tech Debt (Application Debt ~ Engg Dashboard/Architecture Debt /Infra Debt ) balancing with the backlog to provide robust working System
Recovery: Plan for defects and Fix Forward Approach
Lean Flow: Dark Deployment and Release on Demand


Speakers
avatar for Bala Madhusoodhanan

Bala Madhusoodhanan

Principal Architect, TJX
Bala is Principal architect @ TJX for Machine learning and Supply chain system capabilities. Has 15+ experience with Supply chain domain. Have been integral part of team to adopt cloud platform, DevOps practice and exploring opportunities for improvement for software engineering


Wednesday May 11, 2022 3:20pm - 3:50pm BST
Track 1

3:20pm BST

Supply Chain Attacks – Reflections on Risk Mitigation
Grundfos has implemented various structures to address and mitigate the risk of supply chain attacks, but more actions and tool integrations are needed. Kim Hyldgaard, Lead Security Architect at Grundfos is sharing his reflections to this process related to assuring app quality/security, customer requirements and overall company reputation.

This session is presented by Synopsys.

Speakers
avatar for Kim Hyldgaard

Kim Hyldgaard

Lead Security Architect, Grundfos
avatar for Michael Dahl

Michael Dahl

Regional Sales Manager, Synopsys


Wednesday May 11, 2022 3:20pm - 3:50pm BST
Track 4

3:50pm BST

BREAK
Wednesday May 11, 2022 3:50pm - 3:55pm BST
Track 1

3:55pm BST

Birds of a Feather
Join the Birds of a Feather sessions happening in Gather (LaunchDarkly Birds of a Feather Room).

​Topics include:

  • Securing the Software Supply Chain (Day 2 only)
  • Leadership, Culture, Dynamic Learning Organizations
  • Architecture, Engineering, Operations
  • Project-to-Product Transformations, Value Streams
  • Security, Audit, Compliance, GRC

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Wednesday May 11, 2022 3:55pm - 5:00pm BST
Track 1

5:00pm BST

BREAK
Join us in Gather!

WHAT  Enter in this 2D virtual space to meet and network!
  • Chat with fellow attendees
  • Play games
  • Attend live product demos
  • Access the IT Revolution library
WHEN  Anytime, however Gather will be most active during breaks and networking.

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Sponsored by LaunchDarkly.

Wednesday May 11, 2022 5:00pm - 5:15pm BST
Track 1

5:15pm BST

Adventures in Agile Auditing: Don’t Just Survive Your Audit… Thrive in it! (Nationwide Insurance)
Have you have ever dreaded an upcoming audit? Do you see the auditors as the “bad guy” or an adversary? Do you wish you got more value out of an audit? If you’ve answered yes to any of these questions, then this session is for you. Join leaders from Nationwide Insurance as they show you how they took a page out of your book (or rather a few pages from the following IT Revolution books: The DevOps Handbook, The Phoenix Project, Sooner, Safer, Happier) and applied Agile, Scrum, and DevOps concepts to the internal audit process. Attendees will explore Nationwide’s journey to auditing with agility and learn how they can strengthen the relationship with their auditors, work together with them for a common, value-focused goal, and have fun doing so!

Speakers
avatar for Tod Bickley

Tod Bickley

AVP Information Risk Management for Identity and Access Management, Nationwide Insurance
Tod Bickley is an Associate Vice President in Information Risk Management at Nationwide Insurance focusing on Identity and Access Management. Nationwide is a long-standing Fortune 100 company, a leading provider of personal, commercial property, casualty insurance, and long-term retirement... Read More →
avatar for Clarissa Lucas

Clarissa Lucas

Technology Audit Director, Nationwide Insurance
Clarissa Lucas is an experienced audit and risk management leader in the financial services industry. She leads the internal audit team responsible for auditing the technology organization at Nationwide Insurance. With over ten years of experience in auditing business processes, she... Read More →


Wednesday May 11, 2022 5:15pm - 5:45pm BST
Track 1

5:45pm BST

How to Help Teams Interact in a Remote-First World - A Team API Role Play Example
In the new remote-first and hybrid workplace, many organizations are struggling to catch up with new tooling and ways of working. Many are discovering for the first time that the physical office was covering up poorly defined teams and poorly defined areas of focus, threatening their DevOps transformation efforts and the overall health and success of their business.

In this talk, learn how the Team API can be an effective tool to improve the experience of teams that need to interact in a remote setting. What information do they need? Where can they reach us? How can we help them? And how can we evolve the Team API to reduce misunderstandings and turn confrontational situations into productive, valuable insights? The authors of the acclaimed book Team Topologies - Matthew Skelton and Manuel Pais - explain and then simulate the use of the Team API pattern using a role play scenario between two teams. They show how an evolving Team API can help to turn confrontations into positive interactions, clarifying expectations and helping teams to work effectively in a remote-first or hybrid context.

In their new book, Remote Team Interactions Workbook, published by IT Revolution, Matthew Skelton and Manuel Pais, coauthors of the highly popular Team Topologies, provide proven patterns for a successful remote-first approach to teams. Using simple tools for dependency tracking and patterns from Team Topologies, such as the Team API, organizations will find that well-defined team interactions are key to effective IT delivery in the remote-first world.

Speakers
avatar for Manuel Pais

Manuel Pais

IT Organizational Consultant, Co-author of Team Topologies
Manuel Pais is an independent IT consultant and trainer, focused on team interactions, delivery practices, and accelerating flow. Manuel is co-author of the book Team Topologies: Organizing Business and Technology Teams for Fast Flow (IT Revolution Press, 2019). He helps organizations... Read More →
avatar for Matthew Skelton

Matthew Skelton

Founder at Conflux, Co-author of Team Topologies
Matthew Skelton is co-author of Team Topologies: Organizing Business and Technology Teams for Fast Flow. Recognised by TechBeacon in 2018, 2019, and 2020 as one of the top 100 people to follow in DevOps, Matthew curates the well-known DevOps team topologies patterns at devopstopologies.com... Read More →


Wednesday May 11, 2022 5:45pm - 6:15pm BST
Track 1

6:10pm BST

Closing Remarks
Speakers
avatar for Gene Kim

Gene Kim

Program Chair, Author & Researcher, IT Revolution
Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc for 13 years, an enterprise security software company. His books have sold over 1 million copies — he is the author of the WSJ bestselling book The Unicorn... Read More →
avatar for Jeff Gallimore

Jeff Gallimore

CTIO, Excella Consulting
Blessed to be the Chief Technology and Innovation Officer and a co-founder of Excella. Honored to be an advisor to IT Revolution. Jack of all trades and interested in all of them. Geek at heart. I’m a Renaissance man, husband, father, son, and brother. Working out keeps me young... Read More →


Wednesday May 11, 2022 6:10pm - 6:15pm BST
Track 1

6:25pm BST

Happy Hours
Links to AMAs and Happy Hours: https://members.itrevolution.com/live/links





Wednesday May 11, 2022 6:25pm - 7:25pm BST
Track 1
 
Thursday, May 12
 

10:00am BST

Opening Remarks
Speakers
avatar for Gene Kim

Gene Kim

Program Chair, Author & Researcher, IT Revolution
Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc for 13 years, an enterprise security software company. His books have sold over 1 million copies — he is the author of the WSJ bestselling book The Unicorn... Read More →
avatar for Jeff Gallimore

Jeff Gallimore

CTIO, Excella Consulting
Blessed to be the Chief Technology and Innovation Officer and a co-founder of Excella. Honored to be an advisor to IT Revolution. Jack of all trades and interested in all of them. Geek at heart. I’m a Renaissance man, husband, father, son, and brother. Working out keeps me young... Read More →


Thursday May 12, 2022 10:00am - 10:05am BST
Track 1

10:05am BST

Iterative Enterprise SRE Transformation (Vanguard)
It's easy to get discouraged reading books about industry best practices that say things like "always test in prod!" and "10 deploys a day!!" At times, they can make the goal of being a high-functioning DevOps organization feel out-of-reach for large enterprises, where changes to the way we operate take time to roll out. A few years ago, Vanguard started its journey to adopting Site Reliability Engineering across the IT organization, and that transformation effort is still underway today.

In this talk, we will share where we started, how far we've come since then, and all of the steps we've taken along the way, as we've worked to evangelize changes to the way we measure availability, enable experimentation, leverage highly-available architecture patterns, and learn from failure.


Speakers
avatar for Christina Yakomin

Christina Yakomin

SRE, Vanguard
Christina is a Senior Site Reliability Engineer in Vanguard’s Chief Technology Office. She has worked at the company’s Malvern, PA headquarters since graduating from Villanova University in 2015 with an undergraduate degree in Computer Science. Throughout her career, she has developed... Read More →
avatar for Robbie Daitzman

Robbie Daitzman

Senior Manager - Intermediary Technology Platform, Vanguard
Robbie Daitzman is a senior manager supporting intermediary, or B2B, technology at Vanguard. Previously, he has held various roles within Vanguard focusing on cloud infrastructure, infrastructure and deployment automation, reliability engineering, and helping our systems meet the... Read More →


Thursday May 12, 2022 10:05am - 10:40am BST
Track 1

10:40am BST

Dynamic Decision Making at HMRC - Moving to Data as a Product During a Pandemic
In March 2020, the UK’s tax department HMRC was faced with a complex problem: how to improve the accuracy, reliability, and truth of information about customer activities, in order to counter fraud AND adapt to the speeds that the situation required, ensuring that every claim was reviewed in 72 hrs.?

As the UK government announced statutory sick pay, a job retention scheme, and self-employment income support, the Customer Insights team at HMRC began to transform the Customer Insights Platform (CIP).

CIP is an internal platform built on top of AWS, which provides highly available transaction monitoring and auditing to internal customers across HMRC. This session tells the story of how the Customer Insights team transformed CIP from data storage to data product capabilities and built an intelligent risking service to bake automated risking decisions into customer activities.

Millions of claims were submitted by taxpayers, and every single one was automatically assessed for fraud detection, supporting the work that HMRC fraud investigators were doing in very difficult circumstances. This was a revolution in the speed of data analysis within HMRC. Meanwhile, the thinking of the Customer Insights team was transformed, from data storage to data as a product at scale.

This session will include details of CIP architecture, the delivery mindset of the customer insights team, and working practices that delivered such successful outcomes that the Customer Insights team received a personal note of gratitude from the Prime Minister, and CIP became a multi-award winning platform at the 2021 UK IT awards.

Speakers
avatar for Andrew Letherby

Andrew Letherby

Service Owner of the Customer Insight Platform, HMRC
Andy has been with HMRC for 32 years.He started out as a criminal investigator, with a focus on serious organised crime conducted by globally significant criminal groups. He has investigated a diverse range of activities including Drugs, Money Laundering, Firearms, Tax Fraud, Child... Read More →
avatar for Caitlin Smith

Caitlin Smith

Delivery Lead, Equal Experts
Experienced Delivery Lead with a demonstrated history of working in the information technology and services industry. Strong leadership and experience in Mobile, Streaming Video, Interactive TV, Chatbots/Watson and more recently MI with Big Data.


Thursday May 12, 2022 10:40am - 11:15am BST
Track 1

11:15am BST

TUI Group: Transformation Journey
Speakers
avatar for Pieter Jordaan

Pieter Jordaan

Group Chief Technology Officer - Technology Transformation, TUI Group


Thursday May 12, 2022 11:15am - 11:40am BST
Track 1

11:40am BST

Sourcing in the Age of Digital Business
Speakers
avatar for Ben Grinnell

Ben Grinnell

Managing Director and Global Lead of the Technology and Digital Service Line, North Highland


Thursday May 12, 2022 11:40am - 12:00pm BST
Track 1

12:00pm BST

We're Sorry, Love DevOps
Bill Bensing will talk about the upcoming book, Investments Unlimited, A Novel about DevOps, Security, Audit Compliance and Thriving in the Digital Age.

Speakers
avatar for Bill Bensing

Bill Bensing

Software Factory - Managing Architect, Red Hat
Software, people, engineering teams, technology organizations, or companies; I build things that build things.


Thursday May 12, 2022 12:00pm - 12:15pm BST
Track 1

12:20pm BST

BREAK
Join us in Gather!

WHAT  Enter in this 2D virtual space to meet and network!
  • Chat with fellow attendees
  • Play games
  • Attend live product demos
  • Access the IT Revolution library
WHEN  Anytime, however, Gather will be most active during breaks and networking.

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Sponsored by LaunchDarkly.

Thursday May 12, 2022 12:20pm - 12:50pm BST
Track 1

12:50pm BST

Devops For 24 x 7 SaaS and Disaster Recovery, Know What It Takes Before You Leap Into It
We've all heard of and practiced variations of disaster recovery methodologies for achieving 24 X 7 availability for SaaS applications. There is a range of dependencies for optimal RPO (recovery point objective) and RTO ( recovery time objective) including where the application is running, inter-dependencies of microservices, dependencies on datastores, and storage among others. Based on our experience of SaaS-ifying applications to run on hyperscalers, we are identifying patterns for our applications to adopt to optimize RPO (recovery point objective) and RTO ( recovery time objective).

We will describe our challenges, learning, and patterns for next-gen SaaS applications, and guidance on how to adopt them in the delivery of your next SaaS applications running in single or multiple clouds.

Speakers
avatar for Amitabh Prasad

Amitabh Prasad

Software Architect, IBM India
Highly motivated Software Engineer & technical speaker specializing in the architecture and development of cloud, and automation solutions.Expertise in building Microservices and scalable Web Applications using a wide range of technology such as GO lang, Java, Terraform, Kubernetes... Read More →
avatar for Shikha Srivsatava

Shikha Srivsatava

Distinguished Engineer and Master Inventor, IBM
Shikha is a Distinguished Engineer & Master Inventor at IBM. She is the lead architect at Automation and Integration SaaS, where she brings her expertise in architecture, design, leadership towards collaboratively creating innovative pragmatic solutions leading to multi-cloud based... Read More →


Thursday May 12, 2022 12:50pm - 1:20pm BST
Track 3

12:50pm BST

Driving the Right Culture – HSBC’s Value Stream Journey
As part of a focus on efficiency, the HSBC Securities Services organisation is making the shift to a product value-stream model. The transition to product places an increased emphasis on how effectively we are able to get value to our clients and requires a significant change to the culture, mindset, and process that we have spent decades developing. Whilst our journey is ongoing, our early insight has revealed many benefits of coupling data-driven decision-making with storytelling to enlighten our leadership. The use of flow more extensively has raised tough questions and demonstrated the need to bridge the gap in mindset between technology and business leaders to create a culture of Psychological Safety and truly empower teams to make the most appropriate decisions for their products. During

Speakers
avatar for Lee Smith

Lee Smith

Global Head of Fund Services Technology, HSBC
Lee is an IT Director at HSBC, currently leading the Fund Administration and Middle Office Technology function within the Markets and Securities Services business. With a background in Sports Science, Lee has worked across various roles within Technology since joining HSBC in 1998... Read More →
avatar for Danielle Horney

Danielle Horney

Global head of Middle Office Product Delivery, HSBC
Danielle Horney is Global head of Middle Office Product Delivery within Markets and Securities Services, HSBC. Danielle has been in the financial services world coming up to 28 years working for a number of big name financial services organisations, covering pretty much every role... Read More →


Thursday May 12, 2022 12:50pm - 1:20pm BST
Track 1

12:50pm BST

No Flow No DevOps!
At BUPA, we are into Digital transformation journey, and we have adopted flow as a foundation to achieve the committed objectives for this. We would like to detail about

  • a) What is our business context?
  • b) Dealing with a VUCA world
  • c) The Organizations Strategic objectives - Investment in building digital capability and people
  • d) "Adopting Flow as a Principal" to achieve DevOps – at team and organizational level
    • I. Flow and the three ways of DevOps
    • II. Flow philosophy as a key principle across the entire system of work
    • III. Flow creation and visibility using the Remote Agility Framework
  • e) Flow in large globally distributed federated enterprise - what have we learned?
  • f) Flow in large globally distributed federated enterprise - what are we doing differently?

Speakers
avatar for Phillip Gadzinski

Phillip Gadzinski

Group Global Head of Enablement, BUPA
A recognised contributor in the Agile community globally, Phil Gadzinski is constantly focusing on learning and growing, taking that experience to the Executive and Senior Leadership teams he works with as they embark on transforming their businesses for the digital age. Agile is... Read More →
avatar for Adarsh Mehrotra

Adarsh Mehrotra

DevOps CoE Head, Infosys Quality Consulting Unit, Infosys
I have 16+ years experience in IT industry & led end-end complex large scale DevOps Transformations @ Scale in last seven years in UK, Australia & Singapore exhibiting strong leadership, Engineering, DevOps & SRE mastery, and Micro-service Architecture & Automation experiences.Single-handedly... Read More →


Thursday May 12, 2022 12:50pm - 1:20pm BST
Track 2

12:50pm BST

We Connect for Good
You might have read The Phoenix Project, or have come across "sooner safer happier", a small insight on what it has been like forging new ways of working within the BT's Service platforms Sector whilst working on a key project delivery. There is rarely a good time for transformation, however, evolving with an agile mindset and using DevOps principles are certainly key for the future of the business.

Discovering the joy of "aha!" moments and re-igniting the passion for development have been a wonderful part of the journey.

This talk walks through the experience as a "newbie" on the transformation journey and key aspects that stood out!

Have you found your Eric?

This session is presented by GitLab.

Speakers
avatar for James Moverley

James Moverley

Senior Designer, BT
A veteran mobile telco-land ride designer / engineer / goto guy,  Currently talks_alot_about #devops, #agilemindset, #mobilenetworks, #thoughtleadership, and #continuousdelivery.


Thursday May 12, 2022 12:50pm - 1:20pm BST
Track 4

1:20pm BST

How to Secure Your End-to-end Supply Chain
Supply chain attacks on OSS grew by 650% in 2021. As these attacks have risen, the types and sophistication of attacks have also transformed. Previously, attackers focused on targeting dependencies, now they have expanded their focus to include targeting user accounts and build processes. This session will help you navigate this complex environment and explore how to think about securing your end-to-end supply chain: personal account, code, and build processes. To improve your organization's confidence that the code you rely on hasn't been tampered with.

This session is presented by GitHub.

Speakers
avatar for Brittany O'Shea

Brittany O'Shea

Director of Security Product Marketing, GitHub


Thursday May 12, 2022 1:20pm - 1:50pm BST
Track 4

1:20pm BST

Nobody is Left Behind
Despite being a tech-driven organization, some teams are much faster in adopting technology and process improvements than other teams.

We support their development. But we also want to make sure that those teams which can’t keep this pace also benefit from these improvements and are not left behind. We explicitly chose not to apply the two-speed IT paradigm. On the technical level, interdependencies between the corresponding application can be limiting for both parties.

I will introduce patterns that we apply in our organization to deal with these situations. They include technical measures, organizational measures, and ways to share knowledge. It is important for us that people are confident about their way forward. Yet, of course, we face some challenges.

Speakers
avatar for Stephan Stapel

Stephan Stapel

Head of Customer Solutions, Hermes Germany GmbH
Stephan is head of engineering for customer solutions at Hermes Germany. Stephan changed the ways of working in his department and transformed his team to an agile-based DevOps team who continuously focus on delivering value to their customers.Stephan has a technology background... Read More →


Thursday May 12, 2022 1:20pm - 1:50pm BST
Track 3

1:20pm BST

Self-service Automation for Identity and Access Management Unlocks Productivity
NatWest Group (Formally RBS) is the largest business and commercial bank in the UK. It offers market-leading digital capabilities combined with expert human support for personal customers. And it provides banking services for around one in four businesses in the UK and Ireland.

NatWest last presented at DevOps Enterprise Summit 2019, "Our Heroes' Journey to Agility". The journey continues today as Agile and DevOps principles and practices are adopted to improve productivity, creativity and competitive advantage.

When NatWest’s Identity and Access Management (IAM) team couldn’t keep pace with demand for application onboarding, automated and self-service capabilities were established. It transformed IAM into a critical enabler for digital innovation at the bank.

At DevOps Enterprise Summit, we would like to share our journey, the challenge, pitfalls, successes and opportunities so that others can learn from us and so that we may benefit from wider industry experience in the Identity and Access Management domain.

Speakers
avatar for Raj Fowler

Raj Fowler

Director, Enterprise Services, DevOpsGroup
I spent 20 years in the Enterprise where I ran IT services for over 40,000 employees and delivered a DevOps transformation to safely accelerated the delivery of value to internal business functions. I now help organisations "speed up the work" by improving lead times from months to... Read More →
avatar for Matthew Stokes

Matthew Stokes

Practitioner Engineer, DevOpsGroup
Practitioner engineer in the enterprise division at DevOpsGroup, having been with the team for the last 3 years after starting as an intern.
avatar for Sergio Pereira-Lopes

Sergio Pereira-Lopes

Identity Service Portfolio Transformational Lead, NatWest Group
Over the last 3 years, Sergio has delivered a transformation of the bank's Identity and Access Management service using Agile and DevOps principles and capabilities. IAM serves over 40,000 colleagues and millions of end customers every day.Sergio is passionate about transformation... Read More →


Thursday May 12, 2022 1:20pm - 1:50pm BST
Track 1

1:20pm BST

The DevOps Transformation Toolbox -10 Tools that Drive RBI's Transformation to Modern SW Engineering
Transformations are complex processes. Moving an IT organization to a modern way of working is no exception. RBI understood the complexity of this journey and applied a trusted and tried set of tools along the way.

This talk explains the 10 most important drivers that helped RBI to shape the transformation to product teams applying DevOps methods and practices and summarizes the current level of progress that has been made.
The selected set of tools has shown to be appropriate to help transforming the IT organization and considerable progress has been achieved.

Speakers
avatar for Robert Ruzitschka

Robert Ruzitschka

DevOps Guild Lead, RBI
After studying physics at the Technical University in Vienna I started to work in the software industry more than 20 years ago. Got my first development experience as developer in the telecom industries and later on covered multiple roles in development an software architecture. During... Read More →
avatar for Matthias Fleischmann

Matthias Fleischmann

Group Product Leader of Fraud Transaction Monitoring, RBI


Thursday May 12, 2022 1:20pm - 1:50pm BST
Track 2

1:50pm BST

0800-DEVOPS Live Podcast Session with Co-authors of Investments Unlimited
0800-DEVOPS by CROZ is a sociotechnical newsletter and podcast covering topics of technical excellence, organizational improvements, and productivity.

In this live session, your host Ivan Krnić will talk to Topo Pal, Jason Cox, Michael Edenzon, John Rzeszotarksi, and Bill Bensing, co-authors of Investments Unlimited, the latest novel from IT Revolution helping organizations radically rethink how they handle audit, compliance, and security for their software systems.

Come by and hear more about the book, the situations that enterprise organizations face and what can we all do about it.

Link to join here: https://members.itrevolution.com/live/links


Speakers
avatar for Ivan Krnić

Ivan Krnić

Director of Engineering, CROZ
Ivan is Director of Engineering at CROZ and striving to be "the architect of the greenhouse" - to create the best possible conditions for teams to move forward. Apart from supporting people and teams, this also means supporting R&D activities, optimizing the development process and... Read More →


Thursday May 12, 2022 1:50pm - 2:50pm BST
Track 4

2:50pm BST

Can the National Imperative for the Department of Defense Accelerate DevOps Adoption
For the first time in decades the US department of Defense is managing adversity on two fronts. Our physical military might enabled us to support global order in the aftermath of World War 2. However fast forward to 2022 and the world has changed, we live in a digital ecosystem where physical military systems are all powered by software. Many papers propose we are behind our adversaries in modern software development which can impact our military advantage during a time of global unrest. The Department of Defense (DoD) is doubling down on DevSecOps with more than 20 software factories across the DoD. Over the last 3 years we have experienced more change across the DoD in how we build systems than we have in the last 25 years. I believe the National Imperative to enable security across the globe could enable the DoD to leapfrog the commercial industry in software development. I am proposing to co-presentation with one of the government SW Factory Leads from Platform One.

Speakers
avatar for Duong Hang

Duong Hang

Deputy Director Deputy, DoD Platform One
Duong has 20 years driving strategic IT and cyber initiatives in excess of $200 million throughout the Department of Defense and Intelligence Community across four continents and outer space. He has varied cyber policy, program, and project management experiences as a Department of... Read More →
avatar for Robin Yeman

Robin Yeman

CTO, Catalyst Campus
Expertise spanning over twenty-five years in software engineering with focus on Digital Engineering, DevSecOps, and Agile building large complex solutions across multiple domains from submarines to satellites. She advocates for continuous learning with multiple certifications including... Read More →


Thursday May 12, 2022 2:50pm - 3:20pm BST
Track 1

2:50pm BST

ISTIO with BookInfo Application
This is the technical overview session about istio
My session covers details like:
- What are Microservices
- Why we need ISTIO in Micro service architecture
- ISTIO Architecture
- ISTIO installation
- Sample Book info application deployment
- Visualizing mesh using Kiali
- ISTIO Traffics Management

Speakers
avatar for Dhanush Gowda Vidyaranya

Dhanush Gowda Vidyaranya

Site Reliability Engineer, Cisco
I am part of CISCO Devnet SRE Team with focus around Cloud Infrastructure Management and Automation for Cisco Devnet Application. And Deeply cares about helping developers and platform team to automate various aspects of DevOps.I am passionate about K8s, Git, Ansible, Docker, Jenkins... Read More →


Thursday May 12, 2022 2:50pm - 3:20pm BST
Track 3

2:50pm BST

Leading from the Middle
A world of accelerating change demands a new generation of management with the skills to drive decisive action and elevate performance. Managers tasked with delivering results collide with peers whose conflicting goals, perspectives, and incentives freeze progress and create a glacial pace of change. New thinking and practices are needed to act in alignment. You can't thaw the frozen middle overnight, you can't copy-and-paste a solution, and you can't do it alone. To collaborate effectively you need to create a shared map of the territory, and you need to pick your battles.

This talk presents profound yet practical applications of systems thinking, psychology, and organizational design. On that foundation we share a step-by-step guide to visualizing the outcomes, processes, and dependencies that can tie you down or help you succeed. Co-create maps of the hidden relations and interactions that constrain your teams - maps that everyone can align with and act on. Replace deadlocks with shared insights. Reveal exactly what to do next. Learn how to reach across the whitespace in your org chart to replace friction with flow. We’ll work through a case from a financial services enterprise to show the power of clear perspective to unlock innovation and performance.

Speakers
avatar for Steve Pereira

Steve Pereira

CEO and Founder, Visible
Steve is obsessed with making tech human, and leveraging it to deliver continuous value.He shows teams how to use simple tools and techniques to make big changes. For the past 20 years, his focus has been on sharing mapping techniques to guide ambitious and struggling teams towards... Read More →
avatar for Andrew Davis

Andrew Davis

Author, Mastering Salesforce DevOps
Andrew is the author of Mastering Salesforce DevOps. A 16x Certified Salesforce architect, developer, and product manager, he has focused full-time on improving teams' ability to deliver innovation for the last five years. A popular and experienced teacher and public speaker, Andrew... Read More →


Thursday May 12, 2022 2:50pm - 3:20pm BST
Track 2

2:50pm BST

Scaling with LaunchDarkly: A feature toggle story!
I will tell the Tide feature toggle story from the beginning and the value that LaunchDarkly has added to it.

This session is presented by LaunchDarkly.

Speakers
avatar for Giorgos Ampavis

Giorgos Ampavis

Technologist, Futurist, Servant Leader, VP of Engineering, Tide


Thursday May 12, 2022 2:50pm - 3:20pm BST
Track 4

3:20pm BST

Creating A Secure Software Supply Chain In A Large Engineering Organization
The requirements of a secure software supply chain which is compliant with industry best practices, compliance / regulatory standards and specific customer requirements is becoming more and more difficult for individual product teams to create, enhance and maintain.  Uniqueness in how each product's CI / CD automation is created in a large engineering organization lends itself to countless hours of duplicate effort as each product team enhances their CI / CD pipeline to meet the next standard.  This is the problem the IBM CIO organization is solving by providing a common CI / CD platform focused on the developer experience.  During this session we will share our experiences to date by outlining the challenges we face, the progress we've made and our plans for the future.

Speakers
avatar for Rosalind Radcliffe

Rosalind Radcliffe

IBM Distinguished Engineer, DevSecOPS CTO for the CIO, IBM
IBM Distinguished Engineer, CIO DevSecOps CTO. Rosalind is responsible for driving the Developer Experience and providing the right tools for the DevOps transformation for the IBM CIO organization. In her role she will be working to make IBM CIO's a hybrid cloud showcase and driving... Read More →
avatar for Thomas Lawless

Thomas Lawless

IBM STSM, CIO Developer Experience, IBM
Thomas Lawless is a Senior Technical Staff Member (STSM) for IBM. He is responsible for the IBM CIO's common CI / CD platform and Developer Experience. He is passionate about building healthy engineering cultures in large engineering organizations.


Thursday May 12, 2022 3:20pm - 3:50pm BST
Track 2

3:20pm BST

Getting Started with Radical Collaboration
In his recent book, Matt K. Parker profiled a number of radically collaborative organizations with stellar economic results. But although the book details the radically collaborative patterns and practices behind their success, as well as a number of transformation stories, many readers are still left with the question: where can I begin? How can I kickstart a radically collaborative transformation inside my organization?

In this talk, Matt K. Parker will outline a number of successful transformation strategies, as well as several concrete steps individuals, teams, and leaders can take to kickstart their radically collaborative transformation.

Speakers
avatar for Matt K. Parker

Matt K. Parker

Author, Technology Consultant, and Organizational Architect


Thursday May 12, 2022 3:20pm - 3:50pm BST
Track 1

3:20pm BST

If Development is a Game, How Do I Win?
Synopsis: Rob Moffat, author of Risk-First Software Development and the website riskfirst.org looks at how risk has a part to play in every aspect of our lives, even software development!  Given that this is the case, what can we take from game theory, gambling and chance to improve our chances of winning at software development?

Speakers
avatar for Rob Moffat

Rob Moffat

Software Consultant and Author
Rob Moffat is a software developer living in Colchester, Essex who works across the finance industry in London. He specializes in the development of chat bots on Symphony and Microsoft Teams. He is the project lead for the FINOS (Fintech Open Source Foundation) project "Spring Bot... Read More →


Thursday May 12, 2022 3:20pm - 3:50pm BST
Track 3

3:20pm BST

Stop Tackling the Talent Gap Without Addressing the Knowledge Gap
Everyone is talking about the neverending talent gap, but we don’t spend enough time talking about the knowledge gap. Over 70% of developers are learning a new technology at least once a year. That means, by the time someone graduates from college or university, the latest developer language or technology could have changed at least 4 times. Traditional educational institutions cannot keep up with innovation. This is reflected in ~60% of developers learning to code from online resources. Stack Overflow CEO Prashanth Chandrasekar believes addressing the global knowledge gap is two-pronged: we must build a culture of lifelong learning at work and democratize knowledge for all. In this talk, Prashanth will break down how to upskill workforces at scale and why democratizing information unlocks innovation we can all benefit from.

This session is presented by Stack Overflow.

Speakers
avatar for Prashanth Chandrasekar

Prashanth Chandrasekar

CEO, Stack Overflow


Thursday May 12, 2022 3:20pm - 3:50pm BST
Track 4

3:50pm BST

BREAK
Thursday May 12, 2022 3:50pm - 3:55pm BST
Track 1

3:55pm BST

Birds of a Feather
Join the Birds of a Feather sessions happening in Gather (LaunchDarkly Birds of a Feather Room).

​Topics include:

  • DevOps for Outsourcers (Day 3 only)
  • Leadership, Culture, Dynamic Learning Organizations
  • Architecture, Engineering, Operations
  • Project-to-Product Transformations, Value Streams
  • Security, Audit, Compliance, GRC

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Thursday May 12, 2022 3:55pm - 5:00pm BST
Track 1

5:00pm BST

BREAK
Join us in Gather!

WHAT  Enter in this 2D virtual space to meet and network!
  • Chat with fellow attendees
  • Play games
  • Attend live product demos
  • Access the IT Revolution library
WHEN  Anytime, however Gather will be most active during breaks and networking.

WHERE  Visit the Networking page for the link to join Gather. We also have a #gather Slack channel for organizing meetups, etc.

Sponsored by LaunchDarkly.

Thursday May 12, 2022 5:00pm - 5:15pm BST
Track 1

5:15pm BST

Disney Global SRE — Creating Digital Magic
Disney is one of the world’s largest media companies and home to some of the most respected and beloved brands around the globe. Embracing the latest technology is an important strategic focus at Disney, allowing guests to better connect with Disney and allowing Disney to better connect with guests in innovative and delightful ways.

We will tell you a story about a century-old organization that has scaled its SRE practice to ignite digital magic across the globe. This team of SRE Jedi Knights is on a mission to foster curiosity, communities of practice, and technology awesomeness while venturing where no SRE has gone before.

In this talk, we will deliver epic stories of successes, setbacks, and failures while pushing large-scale platforms to their limit and delivering the best in-seat, digital experiences, products, and content to our guests and subscribers across the globe. Showcasing some of the technology and automation we have built.

Speakers
avatar for Alexi Varanko

Alexi Varanko

VP, Transformation Engineering, The Walt Disney Company
Alexi Varanko is the Vice President of Enterprise Technology Transformation Engineering, for The Walt Disney Company. He has had a long career of leading technology transformation efforts and continues to innovate new ways for Disney to use technology to engage guests, support cast... Read More →
avatar for Jason Cox

Jason Cox

Director, Global SRE, The Walt Disney Company
Jason Cox is the Director of SRE at The Walt Disney Company. Jason Cox is a champion of DevOps practices, promoting new technologies and better ways of working. He enjoys helping organizations deliver more value, better, faster, safer and happier. He is an inspirational speaker who... Read More →
avatar for Brian Scott

Brian Scott

Sr Staff Technical Evangelist, Global SRE, The Walt Disney Company
Brian Scott is Disney’s first Technology Evangelist & Engineering Advocate, helping teams with new technology, building best practices in the Cloud & Automation. He majored in computer science, helped build, and has managed many SRE Teams within The Walt Disney Company. He is an... Read More →


Thursday May 12, 2022 5:15pm - 5:45pm BST
Track 1

5:45pm BST

Interview Ron van Kemenade – CTO, ING Bank
Speakers
avatar for Ron van Kemenade

Ron van Kemenade

Chief Technology Officer, ING Bank


Thursday May 12, 2022 5:45pm - 6:10pm BST
Track 1

6:10pm BST

What is Architecture, and Why It Matters
Speakers
avatar for Gene Kim

Gene Kim

Program Chair, Author & Researcher, IT Revolution
Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc for 13 years, an enterprise security software company. His books have sold over 1 million copies — he is the author of the WSJ bestselling book The Unicorn... Read More →
avatar for Dr. Steven Spear

Dr. Steven Spear

Author, HVE LLC
Dr. Steven J. Spear is the author of the award-winning and critically acclaimed book, The High Velocity Edge. He is a senior lecturer at MIT Sloan School of Management and is a Senior Fellow at the Institute for Healthcare Improvement. He is also a founder of a consulting firm built... Read More →


Thursday May 12, 2022 6:10pm - 6:40pm BST
Track 1

6:40pm BST

Closing Remarks
Speakers
avatar for Gene Kim

Gene Kim

Program Chair, Author & Researcher, IT Revolution
Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc for 13 years, an enterprise security software company. His books have sold over 1 million copies — he is the author of the WSJ bestselling book The Unicorn... Read More →
avatar for Jeff Gallimore

Jeff Gallimore

CTIO, Excella Consulting
Blessed to be the Chief Technology and Innovation Officer and a co-founder of Excella. Honored to be an advisor to IT Revolution. Jack of all trades and interested in all of them. Geek at heart. I’m a Renaissance man, husband, father, son, and brother. Working out keeps me young... Read More →


Thursday May 12, 2022 6:40pm - 6:50pm BST
Track 1
 
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